Privacy Policy

Effective Date: September 1, 2025

International Plantscape Industry Alliance (I-PIA) Privacy Policy

Effective Date: September 1, 2025

The International Plantscape Industry Alliance (“I-PIA”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit https://i-pia.com (the “Website”) or interact with our services, including purchases, event registrations, and our online CPT-I Certification Course.

1. Information We Collect

We collect information in the following categories:

a. Device Information

When you visit our Website, we may automatically collect technical details such as:

Device type, operating system, and browser version
IP address and approximate location
Screen resolution, language settings, and unique device identifiers
Referring/exit pages and site navigation patterns

This data helps us operate the Website, enhance your browsing experience, improve security, and analyze usage trends.

b. Contact Information

We collect personal details you voluntarily provide, such as:

Name, company, job title
Email address, phone number, and mailing address

Collected through:

Forms, account registration, and newsletter sign-ups
Event or course registrations
Direct communications

We use this information to respond to inquiries, process transactions, provide updates, and maintain our business relationship.

c. Usage Data

We track how you use our Website, including:

Pages visited, time spent, and links clicked
Date/time of visits and navigation flow

This helps us measure content effectiveness and improve our services.

d. Customer Support Information

When you contact us for assistance, we collect the information you provide to resolve your inquiry, such as order details for product shipments or award plaques.

e. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

Remember your preferences
Enable secure checkout
Analyze site traffic and performance
Support targeted advertising

You can adjust your browser settings to block cookies, but some Website features may not function properly. See Section 8 below for details.

2. How We Use Your Information

We process your personal information to:

Provide, operate, and improve our Website and services
Process payments and fulfill orders
Deliver the CPT-I Certification Course and related products
Send updates, newsletters, and promotional materials (with your consent)
Monitor and prevent fraudulent activity
Comply with legal and regulatory requirements

3. Sharing Your Information

We share your personal information only as necessary to provide our services or comply with the law:

Service Providers: For example, Shopify powers our online store, and we use Google Analytics for performance tracking.
Legal Compliance: We may disclose information to meet legal obligations, respond to lawful requests, or protect our rights.
Advertising Partners: We may share non-identifying usage data for targeted advertising purposes (with your consent where required).

We do not sell your personal information.

4. Targeted Advertising & Analytics

We may use your information to deliver relevant ads through platforms such as Google, Facebook, and Bing. You can opt out here:

For more information on interest-based advertising, visit the Network Advertising Initiative or the Digital Advertising Alliance.

5. Your Privacy Rights

If you are in the European Economic Area (EEA):

Under the GDPR, you have the right to:

Access, correct, or delete your personal data
Object to or restrict processing
Data portability to another provider
Withdraw consent at any time

If you are in California (CCPA):

You have the right to:

Know what personal data we collect and how it’s used
Request deletion of your personal data
Opt out of the sale of your personal data (we do not sell data)

To exercise these rights, email us at . We may verify your identity before fulfilling requests.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request deletion at any time.

7. Minors

Our Website is not intended for individuals under 18. If you believe a child has provided us with personal information, contact us for removal.

8. Cookies Policy

We use both session and persistent cookies for:

Website functionality (shopping cart, checkout, account login)
Analytics (Shopify Analytics, Google Analytics)
Marketing and referral tracking

Persistent cookies may remain for up to two years unless you delete them. You can manage cookies via your browser settings or visit www.allaboutcookies.org for guidance.

Please refer to our Cookies Policy document for more details

9. International Data Transfers

Your information may be processed in Canada, the United States, and other countries where our service providers operate. For EEA residents, we use appropriate safeguards (such as Standard Contractual Clauses) to ensure compliance with GDPR.

10. Do Not Track

Because no consistent industry standard exists, we do not alter our practices when receiving “Do Not Track” signals from browsers.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. Updates will be posted on this page with a revised “Effective Date.”

12. Contact Us

International Plantscape Industry Alliance
83 Tangle Ridge Crescent
Winnipeg, MB R3Y 1Y2, Canada
Email:

If you are unsatisfied with our response, you may contact your local data protection authority. UK residents can visit https://ico.org.uk/make-a-complaint/.